At JuniorVPN, we want our refund terms to be clear and easy to understand. Eligible first-time purchases made directly from JuniorVPN come with a 7-day money-back guarantee.
Some plans, offers, renewal payments, and third-party purchases are not covered by this guarantee. The details are explained below.
For eligible refunds, we return 100% of the amount paid to the original payment method.
Quick summary
Refund requests can be made within 7 days of the first eligible purchase made directly from JuniorVPN.
Purchase type – Refund eligibility – Refund window
Weekly plan – Eligible – 1 Days
Monthly plan – Eligible – 3 Days
Quarterly plan – Eligible – 7 days
Semiannual plan – Eligible – 7 Days
Annual plan – Eligible – 7 Days
Refund eligibility
Refund requests must be submitted within 7 days of the first eligible purchase made directly from JuniorVPN.
A refund request is eligible when:
The request is submitted within the 7-day refund window
The purchase was made directly from JuniorVPN
The request is submitted by the original purchaser
The 7-day money-back guarantee applies to the first eligible purchase only.
It does not restart when a subscription renews.
Purchases not covered by the refund policy
The following purchases are not covered by the 7-day money-back guarantee:
Purchases made through an affiliate offer or affiliate link
Recurring subscription renewals
Purchases made through third-party resellers
Plan upgrades or changes to the billing term
How to request a refund for website purchases
For an eligible purchase made directly through the JuniorVPN website, a refund request can be sent to:
To help our support team review the request, please include:
Registered email address
Order ID or payment reference
Purchase date
Reason for the refund request
Our support team will normally review the request within 24 to 48 hours.
Refund processing time
Once an eligible refund has been approved and issued by JuniorVPN, it will be returned to the original payment method used for the purchase.
The time needed for the refunded amount to appear can vary depending on the payment provider, bank, card issuer, currency conversion, and other payment-processing factors.
In most cases, a refund may take 7 to 30 business days to appear after it has been issued.
Some banks or payment providers may take additional time to complete the transaction.
Subscription renewal and cancellation
Recurring subscriptions renew automatically at the end of each billing period unless they are canceled before the next renewal date.
To avoid the next renewal charge, the subscription should be canceled before the upcoming billing date.
We recommend completing the cancellation at least 24 hours before the renewal date.
Once a renewal payment has been processed, it is non-refundable.
Canceling a subscription stops future renewal charges but does not cancel the time already paid for. The subscription will remain active until the end of the current paid period.
Need help?
For questions about refund eligibility, billing, or subscription cancellation, contact the JuniorVPN support team at:
